| Our
Aims and Objectives:
It
is the objective of our Care Homes to provide care to all Residents
to a standard of excellence which embraces fundamental principles
of good care practice, and that this may be witnessed and evaluated
through the practise, conduct and control of quality care in
the home. It is a fundamental ethos that those Residents who
live in the home should be able to do so in accordance with
the home’s Statement of Purpose.
All
of our Residents shall live in a clean and safe environment
and be treated with respect and sensitivity to their individual
needs and abilities. Staff will be responsible to the individual
needs of Residents and will provide the appropriate degree of
care to assure the highest possible quality of life within the
home.
To
meet the Residents needs the care service within our homes is
designed to achieve the following objectives:
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to
deliver a service of the highest quality that will improve
and sustain the Residents overall quality of life. |
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to
ensure that the care service is delivered flexibly, attentively,
and in a non discriminatory fashion while respecting each
Residents right to independence, privacy, dignity, fulfilment
and the rights to make informed choices and to take risks. |
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to
ensure that each Resident’s needs and values are respected
in matters of religion, culture, race or ethnic origin,
sexuality and sexual orientation, political affiliation,
marital status, parenthood and disabilities or impairments. |
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to
ensure that the care service in whole is delivered in accordance
with agreed contracts of care. |
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to
manage and implement a formal programme of staff planning,
selection, recruitment, training and personal development
to enable Residents care needs to be met. |
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to
manage the care service efficiently and effectively to make
the best use of resources and to maximise value for money
for the Residents. |
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to
ensure all Residents receive written information on our
home’s procedure for handling complaints, comments
and compliments and how to use it. |
Our
Philosophy of Care:
At the Tre’
Care Group we believe that our Residents are central to the
care provided, each one being a whole person, a unique individual
with differing physical, psychological, social and spiritual
strengths.
We recognise that
from birth to death, individuals are subject to deviations from
health, which prevent them from being able to meet all their
needs of daily living.
We believe that our
role is to respond when Resident’s family and friends
do not have the necessary strengths, skills and knowledge to
assist the Residents to fulfil all of their needs of daily living.
In co-ordination with the Residents and their family and friends
we aim to plan an individual care programme which is flexible
and appropriate and meets the needs and wishes of our Residents
and their families and friends.
We believe that our
approach will enable us to provide care, which assists the Resident
to maximise their strengths and abilities to achieve an optimum
state of health, in an environment, which is safe, caring, relaxed
and homely.
All care staff within
our homes will be appropriately qualified to deliver the highest
standards of care. A continuous staff-training programme is
implemented to ensure that these high standards are maintained
in line with the latest initiatives and developments in care
practices as may be laid down in appropriate legislation, and
registration authority guidelines.
Core
Values of Care:
Privacy
– Dignity – Rights – Independence –
Choice – Fulfilment – Security – Respect –
Equality
Residents’
Rights:
The
rights of all of our Residents face when moving into a home,
to minimise the impact of those changes we will promote the
philosophy of a “family circle”. We will endeavour
to retain as much privacy and dignity as possible by:
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helping
Residents to personalise and equip their rooms as they wish. |
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by
providing keys to their rooms if requested after a risk
assessment has been completed and agreed by the Residents/Relative,
and a secure place for their valuables. |
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giving
Residents the opportunity to have privacy when receiving
visitors, making telephone calls or opening and reading
mail. |
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securing
all Residents’ records and information and respecting
their confidentiality. |
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treating
each Resident as an individual and a respected member of
the family circle. |
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assisting
Residents to maintain their dignity through their personal
appearance and behaviour. |
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promoting
activities that encourage Residents to express themselves
as individuals. |
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helping
Residents to overcome any shortcomings they may experience
through age or disability. |
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